About Channel Dynamics

We've worked with some great brands over the last 23 years and we'd love to work with you. Please get in touch if you think we can help

Who we are

Channel Dynamics is a London based UX, Service Design and Digital Transformation company. We partner with a range of loyal clients who stay with us because they like what we do.

They tell us that they appreciate our common sense approach and our understanding of their broader business models and objectives.

Our approach

We genuinely like to understand your business and who your customers are. We’re straightforward, friendly and open to new ideas. We’ll tell you if we think we can’t help or if there might be a better approach based on our 23 years experience.

If that sounds like the type of company you’d like to work with, please get in touch, we’d love to talk about your project.

"I brought Channel Dynamics in to the business to help drive forward a more user centric approach to our digital development. They were able to rapidly gather top level requirements, personas, build wireframes and then test them with our target audience in a very short space of time. The quality of the feedback work was high and I found the team responsive to our business needs."

Richard Cook, Centaur Media



We have a range of UX and service design tools and established processes that we use to tackle your problem.
Before we start, we like to understand your customers and stakeholders through insight and research.

If you have a concept or idea that you would like to bring to life, we can help.

We can audit what you have through content audits or expert usability reviews of your website.

We can help you design your information architecture (IA), customer journeys and page templates or can user test these with live customers in our in house labs in central London.


UX Training


We are building a big data base of video tutorials covering all aspects of user experience design. We created quizzes for the different sections, and a final exam that will grant you a UX certification.

Find out about Training

Make Your Site Convert


Is your website performing as well as it could?
Probably not. That’s why we created separate website all about optimising your website and landing pages with recommendations on how to improve your conversions.
Take a look by clicking on the button below...

Go to Make Your Site Convert

Our clients 


Please get in touch

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